Webinar Series: Running Agents in Customer Work
Every AI vendor reports a resolution rate. No two calculate it the same way, and none of them tell you whether the replies were actually good.
Running Agents in Customer Work is four 30-minute sessions for the leaders who have to make agentic AI work in support, success, and ops. Session 4 gets into how to score quality at volume without reading every transcript, and the questions to ask a vendor about what their resolution math leaves out.
Four Tuesdays, Oct. 13 through Nov. 3, 10 a.m. PT. Register today, one sign-up covers all four.
Anthropic has quietly shown US lawmakers its own draft AI safety bill, and Replit's CEO says the company no longer works with Anthropic, partly because of cost.
📰 AI & tech news
Anthropic pitches its own AI safety bill to US lawmakers · bloomberg.com
Politico's sources say the draft would limit the cases in which the government could block a model's release.
Anthropic offers Blackstone a 10%+ yield on its TPU debt · ft.com
According to the FT's sources, Blackstone would put $9B into a $60B debt package Anthropic is raising to buy Google TPUs.
Replit is no longer working with Anthropic, CEO says · techcrunch.com
Amjad Masad said cost was one of several reasons, and Replit announced a partnership with OpenAI in August.
Jev is Vercel's fastest-adopted AI model ever · techcrunch.com
The numbers come from Vercel's AI gateway, a single API for many models that works much like OpenRouter.
Elorian's first model, Glimpse, reasons with images · techcrunch.com
Elorian's own tests have it beating GPT-6 Astra on scientific chart reasoning and short video captioning.
OpenAI hires another SpaceX sales lead · bloomberg.com
Graham Seamans will lead sales for OpenAI's cybersecurity business, the latest in a string of hires from Musk's AI venture.
Workday agrees to buy C1.ai, formerly ConductorOne · bizjournals.com
C1.ai makes software for managing the identities of both employees and AI agents, and had raised $111M.
Alexandr Wang is being touted as Zuckerberg's successor at Meta · ft.com
An FT profile says he had Zuckerberg's full support during Meta's AI revamp.
Apple's App Store rules now target AI nudify apps · 9to5mac.com
The updated guidelines also go after apps that reveal hidden features like nudification once they pass review.
🔥 Trending on GitHub
MadsLorentzen/ai-job-search · +898★ today
A job search framework built on Claude Code that runs on your machine to evaluate postings, tailor your CV, write cover letters and prep for interviews.
android/skills · +36★ today
A skills repo from the official Android GitHub organisation.
🧩 New AI skills
ai-seo · by coreyhaines31
Helps you optimise content so AI search engines cite it and it shows up in AI-generated answers like AI Overviews.
diagram-design · by cathrynlavery
Makes branded diagrams, from flowcharts and timelines to org charts, swimlanes and Venn diagrams.
meridian-doc-consultant · by google
Answers questions about Google's Meridian marketing mix modeling by looking up its official documentation.
answer-me-with-html · by QingYunA
Turns an answer into a one-page visual HTML explainer, built from a short Markdown draft.
⚡ Quick links
Jump and DRW bet on a new market for computing power contracts · bloomberg.com
India is the latest country to report rogue AI agent activity · techcrunch.com
How the Claude Code team does code review · claude.dev
FLUX 3 Image Klein · bfl.ai
I also set AI up for small businesses and train the team to use it. If you want that, reply SETUP and tell me what you're working on.
Every guide from my videos is in the library.
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